
Thank you for trusting us and purchasing your new Energy earphones. We hope you enjoy it.
Quick start guide
Consult the quick guide by clicking here.
Frequently Asked Questions (FAQ)
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How do I reset the earphones?
Disconnect the earphones from any Bluetooth sound source, put them in your ears and press 10 times quickly the touch control of both earphones simultaneously, you will hear a 'beep' sound and they will turn off automatically. Put them in the charging case and when you take them out again you can connect them again via Bluetooth.
- The earphones do not charge when placed in the charging case.
Make sure to remove the insulating stickers from the charging pins of the earphones. Also make sure that the charging case has sufficient charge level.
Tech Specs
AUDIO
- Frequency response: 20 Hz ~ 20 kHz
- Driver diameter: 10 mm
- Maximum power: 5 mW
- Design: In-ear
- Type: dynamic
- Impedance: 32 Ohm
- THD: < 1%
ACTIVE NOISE CANCELLING (ANC)
- Up to -35 dB reduction between 20 and 1000 Hz
CONNECTIVITY
- Bluetooth version 5.4, class II
- Operating frequency: 2.4 GHz
- Maximum signal strength: < 20.00 dBm
- Supported Bluetooth profiles: HSP / HFP / A2DP / AVRCP
- Supported Bluetooth codecs: SBC / AAC
- Up to 20 metres range
- Hands-free function
- Google/Siri compatible voice assistant
HANDSFREE MICROPHONE
- Type: Built-in
- Sensitivity: -38 dB ± 3 dB
- Frequency range: 100 Hz ~ 10 kHz
EARPIECE BATTERY
- Capacity: 40 mAh / 3.7 V
- Type: Lithium polymer
- Battery life at medium volume: 5 hours
- Charging time: 1 hour
CHARGING CASE BATTERY
- Capacity: 500 mAh / 3.7 V
- Type: Lithium polymer
- Extra autonomy: 20 hours
- Charging time: 2 hours
- Charging system: USB Type C
*This figure is approximate. Battery life depends on volume selected and type of music played.
Safety and maintenance
- Do not expose the device to shock, dust, moisture or high temperatures.
- Do not apply corrosive or abrasive cleaning agents to the device.
- Do not disassemble the device. Any repair must be carried out exclusively by qualified Energy Sistem Technology, S.A. personnel.
- Be sure to keep the device switched off when not in use and do not leave it for a long period of time with the battery completely discharged.
- Keep the device and its packaging out of the reach of children and pets to avoid possible accidents.
- Do not use the device while driving a vehicle.
Prevention of hearing loss
Listening to music at high volume levels for long periods of time can cause permanent hearing damage. To avoid hearing damage, we recommend turning down the volume of the player before starting music playback and then gradually increasing the volume to a comfortable, moderate listening level.
Warranty
You can check the warranty conditions here.