
Thank you for trusting us and purchasing your new StreamGo músic player. We hope you enjoy it.
Consult the quick guide by clicking here.
If your StreamGo is going to be used by a minor, we recommend that you install Google's Family Link app to set up a parental control system.
Make sure you have the Google Family Link app installed on your device (the parent or guardian's device) from Google Play and log in with your Google account. The child's device, StreamGo, must be turned on and connected to the internet. If the child does not have a Google account, create one during the process.
In StreamGo, go to Settings > Google > All Services > Parental Controls and tap Let's Get Started.
Select or create the child's Google account, confirm supervision, and link it to your parent account by scanning a QR code or entering a 9-digit code that appears in your Family Link app.
Follow the on-screen instructions to complete the initial setup of the device; the child will be able to use it once it is finished.
Open Family Link, select the child, and set screen time limits, app approvals, location, and filters.
To add later: In StreamGo Settings, go to Passwords and Accounts > Add Account, sign in with the child's account, and verify from your app.
Can I install other applications besides those that come pre-installed?
Yes. The player has the Play Store app where, after logging in with your Google's account, you can download the applications you want. Please note that this product has been designed to run music streaming applications, so we cannot guarantee smooth operation when using other types of large applications such as games.
How can I force the player to restart?
Press and hold the side power button for 10 seconds and the product will restart.
Listening to music at high volume levels for long periods of time can cause permanent hearing damage. To avoid hearing damage, we recommend turning down the volume of the player before starting music playback and then gradually increasing the volume to a comfortable, moderate listening level.
You can check the warranty conditions here.